PLEASE READ OUR

PRIVACY POLICY

The following terms and conditions apply to all services performed by Déménagement Ready2Move under this contract. 

At InstaGo Moving, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, request a quote, book our services, or communicate with us.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information including but not limited to:

  • Full name
  • Phone number
  • Email address
  • Moving addresses
  • Move date and service details
  • IP address and device information
  • Browser and usage data
  • Cookies and tracking data

We collect this information when you fill out forms, request quotes, contact us, or browse our website.

2. How We Use Your Information

We use your information to:

  • Provide and manage moving services
  • Prepare quotes and schedules
  • Communicate regarding your move
  • Improve our website and services
  • Process payments
  • Send service updates and confirmations
  • Comply with legal requirements

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to:

  • Improve website performance
  • Track visitor behavior
  • Analyze marketing effectiveness
  • Improve user experience

You can disable cookies through your browser settings. Some features of our website may not function properly without cookies.

4. Third-Party Services

We may use trusted third-party tools including:

  • Google Analytics
  • Google Ads
  • Facebook / Meta Ads
  • CRM systems
  • Payment processors

These providers are authorized to use your information only as necessary to perform services on our behalf.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Information Sharing

We do not sell, trade, or rent your personal data. Information may only be shared:

  • To fulfill service requests
  • To comply with legal obligations
  • With service providers working on our behalf

7. Your Rights (California Privacy Rights – CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect
  • Request deletion of your personal data
  • Request access to your stored data
  • Opt out of data sharing
  • Request correction of your personal information

You may submit requests by contacting us using the information below.

8. GDPR Rights (European Union Users)

If you are located in the European Union, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to data processing
  • Request data portability

9. Data Retention

We retain personal data only as long as necessary to fulfill business and legal obligations.

10. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.